author(s)
Khalid Waleed Khalid

abstract
In this study, the relationship between AI solutions and business performance is examined with factors such as increased efficiency and decision-making and the difficulties involved in implementing AI solutions. Employing qualitative and quantitative methods of research, the study examines the data gathered from a variety of organisations that have implemented AI technologies. The qualitative part entailed interviews and observations and from these, 80% of the participants found that AI helped to increase efficiency while 65% found that decision-making capabilities had been improved. Still, issues like employees’ adaptation and technical integration were critical, with an impact on 40% of the participants and 25% of them, correspondingly. Qualitative data - surveys, supported the numbers indicating that higher AI adoption indeed leads to efficiency increase, R^2 was equal to 0. 68. Further, the survey conducted showed that there was a large variation in productivity between the organizations that utilized AI and the organizations that did not. The result, therefore, demonstrate how the AI may revolutionalise the various aspects of business operations in a bid to improve their performance while, at the same time, revealing the various challenges which may arise from the use of this tool. It is useful for the organizations interested in AI technologies presented here and indicates that additional research is needed to address the integration issues and capitalise on the benefits of AI.